John Funnell

With the growth of the ‘prosumer', Telco customers continue to search for the ultimate experience at the lowest possible price, and who can blame them? But with the vast redistribution of wealth from the operators to the ever creative software/hardware companies, is the implementation of cloud solutions just another headache for the industry? Leaders in Voice such as AT&T, NTT and Virgin Mobile USA have called an urgent meeting at the NGT Summit (hosted by GDS International) to discuss the implications of the Cloud phenomenon in an already volatile and competitive market place. "As with all business the customer will ultimately drive the move," said a spokesperson for NGT 20 consortium. "Disintermediation is a key concern for the industry which must be addressed." There is no doubt the Cloud creates an improved customer service but will it be to the telecom industr... (more)

Facebook, Twitter LinkedIn, Ulitzer, MeettheBoss - Execs Go Online Big-Time

New Media on Ulitzer A recent study run by online business networking service www.MeettheBoss.com shows that executives are spending an extra 11 hours a month online sharing their professional experiences and learning from their peers. The survey asked its executive users what direct value they gained from spending time running blogs, writing tweets and connecting with other executives on sites such as LinkedIn, Xing, MeettheBoss, Ryze, Facebook, Ulitzer and Twitter. The answers revealed that executives proficient with online activities are spending an average of 11 hours more pe... (more)

Confessions of a Ulitzer Addict

John Funnel on Ulitzer Earlier this year one of my staff attended a SYS-CON event and returned to the office a different person. Revitalised and motivated. I asked her what happened at the event to warrant such a transformation? What was her secret? Was it the New York Shopping experience? A business Romance or was it Devine intervention? She simply advised me to ‘check out Ulitzer. – Everyone who is anyone is on it’. She was not the first to introduce me to the innovation. Many of my peers had gone through such noticeable changes, It was like a weight had been lifted from the... (more)

The Future of Telecoms and Cloud Computing

Telecom Innovation on Ulitzer 2010 so far has been un-momentous in the telecoms industry, but this is about to change if we are to believe the latest news from the NGT NA summit hosted by GDS International. The senior executives gathered to develop a vision on the key steps needed to capture new markets and revenues. The meeting was moderated by Melanie Posey – Research Director Telecom Markets, IDC. Key points discussed focused on the future of cloud computing; hype, opportunity, or disintermediation? Customer experience and the role of portals: delivering customer satisfaction... (more)

Healthcare CFO’s V-tach on Obama’s Healthcare Reform

Urgent meetings are being held by the financial leaders of American Healthcare companies in the wake of Obama's Healthcare Reform being passed 219 - 212 in the House of Representatives.  The introduction of this policy heralds a transformation in the fabric of American society, and the way U.S citizens receive medical care has suddenly been revolutionalised in a direction which healthcare CFO's cannot afford to ignore. Obama states: "[It] answers the prayers of every American who has hoped deeply for something to be done about a healthcare system that works for insurance compani... (more)